Our Impact
Recipe is a business of and about people: our office and restaurant teammates, franchisees and guests. From who we serve to who we employ, people are our recipe for success.
TALENT & EMPLOYEE ENGAGEMENT
Based on our teammates’ positive feedback on our culture and trust in our leaders, Recipe has been certified as a Great Place to Work™ , recognized as one of Canada’s Best Workplaces™ and Best Workplaces for Hybrid Work™ in 2022.
We are also proud to be recognized as Company of the Year as part of Foodservice and Hospitality and Hotelier magazines’ 32nd Pinnacle Awards.
LEARNING & DEVELOPMENT
We aim to unlock the potential of our teammates, leaders and franchisees by leveraging our Recipe University (RU) training programs:
950+
TOPICS ON RU GAME
Our e-learning platform which enables ‘bite-size’ and daily reinforcement training
65+
COURSES ON RU LEADING
Our professional development program with content developed and delivered by 45+ SMEs
6
PROJECTS USING RU TRANSFORMING
Our change management methodology and tools for Recipe-driven initiatives
59m
TRAINING QUESTIONS COMPLETED
Since launching RU Game in 2019
40k
LEARNERS
Engaged in 2023
117
MENTOR-MENTEE PAIRS
across 25 shared service and brand teams
Launched in 2021 to further support the personal, professional and skills development of our teammates by enabling networking, coaching and formal knowledge-sharing opportunities through a one-to-one connection with a mentor for General Managers, Business Development Managers and office teammates in our inaugural year. In 2023, the program was expanded further to include our St-Hubert and Franworks brands, increasing the number of participants and enhancing collaboration and networking throughout the organization. Mentees also have the option of choosing their mentor based on DEI dimensions of race, gender etc.
DIVERSITY, EQUITY & INCLUSION
As Canada's largest full-service restaurant company, we want to reflect the local communities and diversity of guests that our restaurants serve, by providing development opportunities that will enable our teammates and franchisees from across all backgrounds to thrive.
DIVERSITY AT RECIPE
We believe that a diverse leadership team and workforce strengthen our diversity of thought and provide richer perspectives and insights that are critical to Recipe’s long-term success.
44%
RECIPE LEADERSHIP TEAM
from diverse backgrounds*
60%
RECIPE CORPORATE TEAMMATES
from diverse backgrounds*
EMPLOYEE RESOURCE GROUPS
Our ERGs are formed by passionate, energetic teammates who join together to discuss shared characteristics and life experiences with the goal of inciting a sense of inclusivity, positive company change and career development.
In Formed in 2022, Recipe is proud to have two employee-led ERGs: Women in the Workplace and 2SLGBTQ+.
Our DEI Curriculum contains over 32 hours of learning content across 55 topics.
56% of the 150 exceptional individuals making up our 2022 list of top talent are from diverse backgrounds*.
* E.g. female, BIPOC, people with disabilities, 2SLGBTQ+. The diversity results are a mix of individuals’ self-identification data and demographic data gathered through our 2021 employee engagement survey.
BENEFITS & COMPENSATION
With over 1,200 restaurants in Canada, we recognize the critical role our comprehensive Total Rewards program plays in attracting and retaining the best talent across all our regions. Throughout 2023, we undertook several important initiatives to ensure Recipe’s benefits and compensation offering continues to be market-competitive from coast-to-coast.
In 2021, we enhanced our benefits program to:
We evaluate and benchmark all office and salaried restaurant roles, conducting in-depth market research to inform and refine job profiles, role bands, base salary and bonus structure.
RECIPE’S TOTAL REWARDS
EMPLOYEE WELLNESS
The health and well-being of our teammates, guests and franchisees has been a key priority for us throughout the pandemic as we remain steadfast to delivering best-in-class dining experiences, whether they happen in our restaurants or at home. In 2023 we introduced Best Life Rewarded to provide our teammates with a variety of resources to help achieve their wellness goals.
RECIPE SUPPORTS
Throughout the COVID pandemic extensive franchisee and teammate assistance was provided. Amplifying our safety procedures and support was not only good for business but the right thing to do for our people and for the communities in which we operate.
$40m
Direct financial support
$5m
Premium pay programs, salary & benefits continuance for teammates
$7.5m
Royalty relief for franchisees
350k
Rapid antigen tests completed by teammates
We use WELL and GOOD, our employee wellness program and online newsletter, to connect teammates and share over 90 helpful resources related to financial, physical, mental and social wellness.
COMMUNITY ENGAGEMENT & PHILANTHROPY
At Recipe, we believe in giving back to the communities in which we operate by sharing our time, skills and money. Our brands have been giving back to their communities for decades, focusing on the issues that matter most to them and that align with their brand identities.
$1.2m
TOTAL FINANCIAL DONATIONS FOR 2022
150k
MEALS DONATED IN 2022
25k
FREE BURGERS DONATED
In 2022 New York Fries was able to donate approximately $12,500 to Tree Canada and was proud to participate in their National Day of Tree Planting in Toronto and Winnipeg.
The St-Hubert Foundation has donated $7.5 million since its founding in 2012 to support organizations that promote the wellbeing of families and children. Throughout 2021, the St-Hubert Foundation donated nearly $638,000 to 110 charitable organizations and causes across Québec, New Brunswick and Ontario, including $200,000 to support the Autiste & Majeur Foundation whose mission is to improve the quality of life of young adults with an autism spectrum disorder.
In 2022, The Keg Spirit Foundation (TKSF) granted over $500,000 to charities that focus on the mentorship of youth. This included 50 grants of $5,000 that were directed towards local charities by Keggers across the company in honour of The Keg’s 50th anniversary. In additional, TKSF continued its support of Big Brothers Big Sisters on both Canada and the US, and the Pinball Clemons Foundation.
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In 2022, Montana’s expanded its partnership with Food Banks Canada, raising over 150,000 meals, equivalent to a $75,000 donation through the "Grilling Up Goodness" campaign. This includes: meal donations for every dining room transaction in September leading up to Thanksgiving, Guest contributions with a bounce-back coupon incentive, meal donations for every rib sampled during the Summer Rib Tour, a donation page on FBC.ca, and local community support from franchisees. These efforts collectively provided 150,000 meals to those in need.
In partnership with Ketel One, Kelseys Original Roadhouse donated the equivalent of 100,000+ meals to food-insecure families through Food Banks Canada.
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Harvey's continues its partnership with Tree Canada and raised $200,000 to plant trees across the country in 2022. The brand also supported various women's hockey initiatives like PWHPA and Wickfest with over $100,000 in sponsorships. Harvey’s continued its Burger Bursary Scholarship Program in 2022, providing 20 deserving teammates or their children with education bursaries totaling $20,000.
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In partnership with Ketel One, The Landing Group donated the equivalent of 14,533 meals to food-insecure families through Food Banks Canada.
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Through the sale of its ‘50th Anniversary’ branded t-shirts, The Pickle Barrel raised $10,000 for the Hospital for Sick Children and Sick Kids Foundation. The brand also donated 750 meals to healthcare workers at the Princess Margaret Hospital.
The brand is proud partner of Halton Health Care Centre, The Get REAL Movement, Black Queer Youth Collective and Friends of Ruby. Total donations in 2022 through meals was $6,000.
Marigolds and Onions proudly donated 3000lbs of food to Second Harvest amongst other charities in 2022. The team continues to be a sponsor of the Princess Margaret Cancer Foundation and donated $30,000 in 2022. Marigolds & Onions catered the RBC Canadian Open and gave $18,000 to the GTHL and OMHA (Minor hockey associations).
We partnered with DAREarts to deliver an “All the Arts” culinary program aimed at helping disadvantaged and racialized youth build key leadership skills. 29 families with kids between the ages of 7-14 years old participated in the program which was delivered through virtual culinary classes hosted by Recipe Brand Chefs and Beverage Managers.
For full details related to Recipe's CSR journey please refer to our annual CSR Report.